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Bill Payment

We at Southeastern Electric strive to make payments simple and hassle free for you. Below are our forms of accepted payments.

Online Bill Payment

Introducing the New Self-Service Portal:

SmartHub is Southeastern Electric Cooperative’s free online bill payment system that also allows you to monitor your daily energy usage. If you are new to paying your bill online, you will need to create a SmartHub account.

 
Click here to go to the full SmartHub site. Click here to go to the SmartHub Pay Now site. No registration is required. Just use your billing account number and your last name or the name of your business to pay your bill quickly and easily.

 

 SmartHub Features:

  • Provides 24-hour access to account or accounts.
  • Sends an e-mail notification when a new electric bill is generated. The e-mail includes a link for easy navigation to your billing information. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner.
  • Allows you to pay electronically using a Visa, MasterCard, or Discover or an electronic check transaction.
  • Displays posting of payments in real time.
  • Provides current and historical billing information and payment history.
  • Outlines energy usage in graphs.
  • Includes a free app for your smartphone or tablet. Download it by searching for “SmartHub” on either the Apple Store or Android Market. Once the app is open, type in “Southeastern Electric Cooperative” as the provider. The login information is the same for both the web and mobile app.
  • Allows you to enroll in Paperless Billing.
  • Lets those with multiple accounts pay with a single payment.

Need help using SmartHub? You also may call Southeastern Electric Cooperative at 800-333-2859 during regular business hours to speak with a customer service representative.

 

Drop Off

You can drop your payments off at any of our office locations. We are located at these following addresses:

  • 605 SD Hwy 11 - Alcester, SD
  • 501 S. Broadway Ave. - Marion, SD
  • 236 North Main - Salem, SD
  • 1306 SD Hwy 37 - Parkston, SD
  • 104 State St. - Viborg, SD
  • 47077 276th St. - Lennox, SD

Auto Pay

We are pleased to offer you the Automatic Payment Plan. Now you can have your payment made automatically from your checking or savings account! Benefits of this program include:

  • Convenience (bill paid automatically)
  • One less check to write (no check fees)
  • Bill paid on time (no late charges)
  • One less bill to mail (save postage)
  • $5 credit to your account for first-time automatic payment when you sign up.

How Does Auto Pay Work?

  • You authorize payment to Southeastern Electric Cooperative to come from your checking or savings account. Then sit back and relax. Your payment will happen automatically on the specified day. And proof of payment will appear on your statement.
  • You will continue to recieve a monthly billing statement so you will know the amount and the payment date at least ten days ahead of time.
  • The authority you give to charge your account will remain in effect until you notify us in writing or change your on-line settings to terminate the authorization.
  • The Automatic Payment Plan is dependable, flexible, convenient, and easy.
  • To take advantage of this service, complete the online authorization form today!

Sign-up for Automatic Bill Payment!(PDF)

Budget Billing

Household electric bills vary widely from one season to another as witnessed by current winter month's bills. This variance often makes it difficult to follow a budget. Southeastern Electric members usually receive their highest electric bills in the winter and summer while the spring and fall usually bring the lowest bills of the year.

Residential consumers are reminded that they can average their bills out during the year which reduces the highs and lows. This could be especially helpful to those on fixed incomes. The "Budget Billing Plan" is available to permanent residential consumers that have not had more than one late payment or one check returned for insufficient funds in the previous 12 months.

The electric bill under the "Budget Billing Plan" would be an average of the past twelve months actual billing plus an additional 10-20 percent depending on when the member signs up for budget billing.

The plan allows the consumer to pay the same amount each month throughout the year, eliminating high bills during times of extra use in the summer or winter. If there is a shortfall in the account, the member makes up the difference during the July billing. This billing plan can be terminated at any time by either the customer or Cooperative by giving reasonable notice to the other party.

The plan will be automatically terminated upon execution of a delayed payment agreement or upon discontinuance of service for any reason. If this plan is terminated for any reason other than execution of a delayed payment agreement, any accumulated balance of the member's account which is attributable to budget billing plan must be settled within 30 days.

For more information on either of the billing programs described above, please contact our office.

PO Box 388 || 501 South Broadway || Marion, SD 57043-0388 || info@southeasternelectric.com
Disclaimer || Copyright © || All Rights Reserved || Site Developed in part by Basin Electric Power Cooperative

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