Automatic Meter Reading
For your convenience, Southeastern Electric now uses a device on your meter that will automatically send your electric meter reading to our billing office each month. There is no longer a need for you to read your meter and submit the readings with your bill or to call our office every month to report your usage!
How does AMR Work?
Using a combination of power line carrier and Internet communications Southeastern Electric can bring meter reading information and other electronic data back from the member/owner’s location to the cooperative in less than six seconds.
Why do we use the AMR system?
The AMR system provides Southeastern Electric member/owners with numerous customer service and cost saving benefits including:
• Saving the cooperative expense in meter reading costs which include employee salaries and transportation costs.
• Improving billing accuracy, enhance customer service on billing and service issues and a substantial savings from misread or inaccurate readings.
• Provide for fully automated, daily meter readings on all meters.
• Save member/owners time in meter reading, bill calculations and submissions.
• Offer improved electric service reliability.
• Help to avoid bio-security issues that have arisen over the past two years. The cooperative’s employees will not have to enter the premise of confinement system accounts (i.e. hog and dairy confinements) on a monthly basis, which in return will help protect member/owner’s assets.
• Will help secure the overall safety of the cooperative employee team.
• Will give Southeastern Electric the ability to provide member/owners with more detailed information such as power consumption patterns, outage and blink count history and voltage information, reducing high bill complaints.